Client

JUST EAT

Platform

Mobile App

Role

Product Strategy, UX, Visual Design

Timeline

3 Weeks

Problem Statement

Takeaway owners undervalue customer satisfaction

Restaurant owners are entrepreneurs, driven by a desire to both work for themselves and support their family; yet not all of them fully understand the monetary value of consistently over-delivering on customer experience.

We built an app to prove the direct correlation between customer satisfaction and market share, leading to greater revenue.